Resource Services

“We deliver dedicated resources”

The Emageon Resource Services Group is a flexible, multi-disciplined team consisting of highly-trained PACS system administrators, technical field engineers and clinical workflow experts who provide dedicated on-site services to our customers. We have more than 20 customers who utilize this service to enhance their knowledge expertise, augment staffing challenges, serve as a neutral advisor to manage change and as an ambassador supporting physicians.

Services include:

• Dedicated PACS system administrator (SA).
• Dedicated field service engineer.
• Dedicated clinical visualization specialist.
• Dedicated project management.
• Dedicated program management.
• Interim PACS administrator.
• Interim clinical specialist.
  

These valuable resources are dedicated for long-term assignment – acting as liaison among the customer’s IS, clinical and managerial departments to change management, adoption and growth. Specifically, the SA specialist will help facilitate practical workflow solutions, assist in on-going training, radiologist and referring physician support, and the day-to-day PACS systems administration.